This page on PGCPS website goes over who to contact for addressing issues and concerns:
You can also consult this policy document: https://www.pgcps.org/uploadedFiles/Cards/area/content/Area%20Offices%20Resolution%20Protocol%20.pdf
How do I resolve any problems with staff?
1. Email classroom teacher or set up a parent/teacher conference.
2. If not satisfactorily resolved, contact the assistant principal or principal.
3. If not satisfactorily resolved, contact the Resolution Specialist, ESresolution@pgcps.org
According to the PGCPS Area Offices Resolution protocol, the Resolution Specialist will contact the constituent within 48 hours of receiving a complaint. The specialist’s response to the complaint will be sent to the constituent within 10 school days of complaint receipt or the specialist will notify the constituent of the need for an extension. If the concern is not satisfactorily resolved, it will be sent to the Instructional Director. If the constituent is still not satisfied, the constituent has 5 school days to request it be reviewed by the Associate Superintendent.
Administrative Concerns and Policy/Procedure Issues
If the school administration is unable to adequately address an issue or concern you have, you can email firstname.lastname@example.org or call 301-952-6583 – the Instructional Directors (see info below) can also be contacted if the issue needs escalation.
As of 12/21/2018 these are the representatives for Hyattsville Elementary School:
Pamela Boozer-Strother – email@example.com
301 952-6115 – Board of Education representative
Deni Taveras – DLTaveras@co.pg.md.us – Prince Georges County Council member
Alonzo Washington – firstname.lastname@example.org – Maryland State Delegate
Instructional Directors supervise schools above the school’s administrative level.
You can look up the current Instructional Director for HES as well as their contact information on https://www.pgcps.org/areas/
As of 12/21/2018 the Instructional Directors for HES are:
Niki Brown, Ed.D.
John E. Howard
For the most up to date contact information please go directly to the web pages below and look for the district mentioned:
Board of Education – District 3 – https://www.pgcps.org/board/#boe-members
City of Hyattsville Mayor and City Council – http://hyattsville.org/9/Mayor-and-Council
Prince Georges County Council – District 2 – http://pgccouncil.us/27/The-Council
Maryland State Delegates – District 22 – http://msa.maryland.gov/msa/mdmanual/06hse/html/hsedist.html
School board meeting information:https://www.boarddocs.com/mabe/pgcps/Board.nsf/Public
Information on speaking at school board meetings: http://www.pgcps.org/Board-of-Education/BOE-Home-Parts/Public-Participation-in-Board-Meetings-and-Hearings/